Insurance Company Cases
Learn how we handle insurance company cases at RedStone Law and the steps to taking action.
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Insurance Claim Disputes & Bad Faith Cases
After a serious accident, dealing with insurance companies can be one of the most stressful parts of recovery. At RedStone Law, we help individuals and families in Clarksville, Tennessee, and Hopkinsville, Kentucky stand up to insurance companies that delay, deny, or underpay valid claims.
Four Steps We Take In An Insurance Company Case
- File your claim correctly – Insurance companies are legally obligated to review your claim fairly, but missing evidence or unclear documentation can cause delays or denials. Our team identifies and fixes issues before they become costly.
- Preserve insurance company evidence – We send formal notices to ensure that the insurer or adjuster preserves all relevant records, emails, and data before they’re lost or deleted.
- Provide a free case evaluation – We review your situation, explain your rights, and outline realistic expectations for timelines and compensation.
- Deliver a customized plan of action – You’ll receive a written, easy-to-follow plan uploaded to your secure client portal, available 24/7 for updates and communication.
“Insurance companies have teams of lawyers. We balance the scales by protecting your rights and holding them accountable.”
— Mike Burman, Attorney at Law
Navigating Insurance Challenges
Insurance companies often act in bad faith to protect profits, not people. We routinely see tactics such as:
- Lowball settlement offers shortly after an accident
- Delays designed to frustrate victims into settling
- Denials of liability by blaming the injured party
- Requests for excessive documentation to stall claims
- Misrepresentation of coverage or policy limits
- Pressure to settle quickly before injuries are fully known
At RedStone Law, we handle all communication with adjusters so you can focus on healing while we protect your claim.
Why Choose RedStone Law
With offices in Clarksville, TN, and Hopkinsville, KY, our firm combines over 25 years of experience with a mission to serve our community. We know insurance tactics, we understand state regulations, and we fight to ensure injured people receive fair treatment and full compensation.
If you’re struggling with an insurance company after an accident or wrongful death, contact RedStone Law today for a free consultation. We’ll take the fight off your shoulders, so you can focus on recovery.
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About RedStone Law
RedStone Law is about building relationships with clients for life. We provide affordable legal services in Tennessee & Kentucky with a focus in Auto Accidents. The team at RedStone law brings over 25 years of experience helping hundreds of accident victims against at-fault drivers and commercial operators of all types.
how can redstone law help?
Our team handles insurance disputes involving:
- Car, motorcycle, and truck accidents
- Government or public carrier vehicles
- Crosswalk, bicycle, and pedestrian injuries
- Uninsured and underinsured motorist claims
- Personal Injury Protection (PIP) and Med-Pay disputes
- Bad-faith or delayed claim practices
- Wrongful death insurance disputes
- Coverage interpretation and multi-policy conflicts
We negotiate firmly with insurers, and when necessary, file lawsuits to enforce fair payment under Kentucky and Tennessee law.
Insurance Company Tactics
Insurance companies and insurance adjusters use several tactics to deny claims and pay less than the value of the claim. Some of the most common we see are:
- Blaming accident victims for their own injuries
- Reducing the value of the case by misinterpreting medical records
- Denying the injuries are related to the car crash
- Making low settlement offers for pre-existing or age-related factors
- Delaying claims as long as possible until you must take a low settlement offer
- Making lowball settlement offers to reduce the amount you think is reasonable
- Telling injury victims they do not need to hire a lawyer
HOW IS redstone LAW PAID?
You owe no upfront fees. We work on a contingency-fee basis, meaning we are paid only when we recover money for you. Our fee has remained one-third for over 25 years, unlike many firms that charge 40% or more.
All costs are transparent and in writing from the start, and you’ll have 24/7 access to updates through our secure client portal. We respond to all messages promptly, usually within one business day.
KENTUCKY and tennessee LAW
Both states have laws protecting consumers from unfair insurance practices. In Kentucky, 806 KAR 12:095 prohibits insurers from delaying, denying, or misrepresenting claims and sets strict timelines for communication, investigation, and payment.In Tennessee, insurers must act in good faith and can face penalties for bad-faith refusal to pay valid claims.
Our attorneys use these laws to hold insurers accountable and secure the compensation our clients deserve.
